Bi-Fold Rolfe Feedback...

Bi-Fold Rolfe specialise in the repair, maintenance, installation and manufacture of all types of industrial, commercial and retail door systems. Below are what a few of our customer have recently said about us.

What a pleasure it was working along side your engineer ....

“Hi Barry.

Id just like to say what a pleasure it was working along side the engineer you sent over to sort the problem with the roller shutter door and the ascension church this morning. Polite, friendly and very knowledgeable! Please pas on my many thanks to him. ”

Reviewed by: Stuart Keyte - Project Manager- Inovolt
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Engineers were with us within an hour ....

“Good Morning Jayne.

I wanted to thank your company for such a speedy response on Friday 3rd September 2021. Engineers were with us within an hour of my call and were able to make safe our door and keep it operational....”

Reviewed by: Lindsey Wise H&S and Facilities Manager - GFS
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Engineers worked really hard to repair the shutters ....

“Good Morning Jayne.

I would like to thank you for your help and kind assistance in getting your engineers to us on Thursday, you were so helpful and i am very grateful. I would also like to thank your two engineers who worked really hard to repair the shutters, they were great.

All round the service we have received from you all has been superb.
Thank you so much...”

Reviewed by: Keith Toms - J Collins Jewellers Hythe
Rating:

Many thanks for your help this week ....

“Hi Peter,
Many thanks for your help this week with completing the works at Wadhurst. It is much appreciated by ourselves and Southern Co-op that you were able to accommodate date changes and assist us in completing the works..”

Reviewed by: Luke Kelsey - Contracts Manager - Total Design Shop Fitting Services Ltd
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Royal Berkshire Fire Service are extremely pleased....

“I would like to thank all involved for their support during the project and especially in the last 6 weeks for their patience with adapting to different working environments which have been challenging along the way. Could you also pass on to all the site operatives my gratitude who were part of this great project. Royal Berkshire Fire Service are extremely pleased with their new facility which is due to go live tomorrow. It is a credit to everyone involved that this has been achieved... ”

Reviewed by: Matthew Spiller - Project Manager - Knight Brown
Rating:

Huge thanks to you and the team for getting us up and running so quickly....

“Hi Barry,
I would like to give my huge thanks to you and the team for getting us up and running so quickly; it really was appreciated by all here.. ”

Reviewed by: Tony Shields - Engineering Manager Chichester - APS Produce
Rating:

I was very impressed that you responded so efficiently....

“Hi Gary,
I wanted to pass on the positive comments I received from the tenant at Unit 17 who said how helpful you and your engineers were on Friday. I must say I was very impressed that you responded so efficiently too. We are extremely grateful for your support and the way that you handle our requests and indeed the good relationships that you continually build with our tenants. ”

Reviewed by: Susanne Boswell - Property Services - Hampshire County Council
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Goods in and front sliding glazed doors look fantastic....

“Hi Peter, I am very happy and I just want to thank you and your colleagues very happy and I just want to thank you and your colleagues for job that you have done to our needs and the neat and tidy installation of the finished items. Both the Goods In door and the front sliding glazed doors look fantastic and have transformed the look of the building both inside and out. I hope you will find the time to visit us when all is complete.”

Reviewed by: Roger Bannister - Elderberry Furniture
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Courteous at all times flawlessly representing Bi-Fold Rolfe....

“Thank you both for arranging for our roller shutter door’s routine maintenance here at Trend in Horsham. Your engineer’s Mark Hopkins and James Stuart were both professional and courteous at all times flawlessly representing Bi-Fold Rolfe and CBRE. Pleasure to have you on-board, and your engineers onsite.”

Reviewed by: Steve Green - Trend Controls Ltd, Maintenance Manager
Rating:

Excellent knowledge and professional at all times....

“Hi Jayne. Thank you again for your prompt paperwork. I'm sure you are aware but I would just like to say that all the engineers you sent (and always do) have been exceptional, they are polite, have excellent knowledge and are professional at all times.”

Reviewed by: Chris Durham - Wordsworth Primary School
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Great service on this door..very impressed....

“Thank you. Great service on this door yesterday very impressed. Please pass on to all involved. ”

Reviewed by: Paul Stenning- Estates Manager, Brockenhurst College
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By far the most professional crew I have come across....

“Dear Jayne. I would like to compliment the two engineers you sent. By far the most professional crew I have come across. Thanks to them I am very interested in replacing my current garage doors with yourselves and look forward to receiving a quote from you in short order. ”

Reviewed by: Paul
Rating:

A good job well done....

“Afternoon Pat, This is just a curtesy email to say thank you to your two workman who fitted the shutter, the work was done well and with no hindrance to our workforce. A good job well done, thank you once again and please pass on my thanks to the workmen. ”

Reviewed by: Paul Humphries
Company: Transport Support WP Group Fuels and Lubricants
Rating:

Excellent representatives ....

“Hello Pat, Your two boys have attended site today and have completed their work, this is just an email to say what excellent representatives for your company they are, they were both clean, tidy, very polite and the work they carried out was superb. Please pass on our thanks and comments to both of them and higher up. ”

Reviewed by: Dawn
Company: Lady Bailey
Rating:

Very impressed with their Health and Safety attitudes....

“Paul and Sam are on site this morning finishing off the Door Removal Works. The boys have done a really great job here at Hinkley Point 'A' and Magnox have been very impressed with their Health and Safety attitudes, the standard of workmanship. I am sure that there will be more work here on site coming your way. Thanks for all the prompt responses to any queries that we have had, and I look forward to working with you again”

Company: Hinkley Point 'A' and Magnox
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Extremely helpful....

“Your staff were extremely helpful last week, not many people give positive feedback about their staff but yours represented your company in a very professional manner”

Reviewed by: Steven Davies
Company: Davies International
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Great job and left no mess. in all, a top job....

“Could you pass on my thanks to the two fitters, Craig and Richard, that came to install the door on the oil fuel jetty on Thursday. They arrived on time, did a great job and left no mess. in all, a top job. Many Thanks”

Reviewed by: Darren Searley
Company: Searley Costain (Oil Fuel Depot Gosport)
Rating:

What good chaps they are... always polite....

“I just thought I would report back to you that I had some good feed back the other day regarding your operatives and “what good chaps they are and that they are always polite”. Good feedback is always great to hear, so please can you pass this on to the guys. Thank you for your support as always. Many thanks, Caren”

Reviewed by: Caren Edwards
Company: EM Highway Services, Chiveley
Rating:

Good/pleasant service ....

“Dear Sirs. We called your Curdridge branch earlier today as we had a sudden problem with our roller shutter door. You had two people with us within a couple of hours and the job was completed within a couple of hours. Good/pleasant service on the phone and likewise from those doing the job ”

Reviewed by: Karen Earp
Company: Office Manager, Westermo Data Communications Ltd
Rating:

Thank you for a great job....

“Hi Peter, Just a quick e mail to say thank you for a great job the 2 guys have done today fitting the new roller shutter door.”

Reviewed by: Craig George (MD)
Company: Geolift LTD Southampton
Rating:

Could not have wish for a better result....

“I wanted to let you know at the earliest opportunity how pleased I am with the new shutter that you supplied and installed. The build and install is, as ever, first class but the colour makes it exceptional. I know we colour matched the red but I could not have wish for a better result. Please accept my grateful thanks and thank all those concerned”

Reviewed by: n
Company: Heathfield School Southampton
Rating:

Pleased with the standard of workmanship....

“Iam writing to let you know how pleased I am the the new garage doors. They look smart and fit well with the rest of the house. I was particularly pleased with the standard of workmanship of your staff who completed a tricky job very well and cleared the site of everything afterwards. Thanks for a job very well done. I shall have no hesitation in recommending the doors and Bi-Fold Rolfe to others”